cancel
Showing results for 
Search instead for 
Did you mean: 

One Year of Telenursing

Chris_McNamara
Community Manager
Community Manager
0 0 75

In March this year we’ll celebrate the 1st Anniversary of PCFA’s Specialist Telenursing Service, a vital lifeline that has answered thousands of calls over the past 12 months.

In 2021 the service rapidly responded to lockdowns and treatment delays, and many of you called us for help.  

As the service has grown, we have worked hard to create awareness of the support available, so that Australian men don’t suffer in silence. 

And the good news is, you can call about absolutely anything related to prostate cancer. 

As Bernie Riley, General Manager of PCFA’s Supportive Care Programs, says, “No question is too small and there are no silly questions. We are a committed team of experienced prostate cancer nurses who really just want to help you, no matter what your trouble or situation is.”

Men and women call the service for a range of reasons:

  • Information about prostate cancer
  • Understanding various treatment options
  • Incontinence and urinary issues
  • Erectile dysfunction and erectile rehabilitation
  • Relationships and sexual issues
  • Worry and uncertainty about the future
  • Managing side effects
  • Referrals to support groups and MatesConnect

In the last year, we’ve had over 1,000 people call through for support, including patients, wives, partners, sons, daughters, friends, family members, and workmates of those impacted.

“Don’t put off calling if you need advice support – no matter what you need it for,” Bernie says.

“One thing people are often hesitant to call about is their mental health, but I encourage you to call – it can make a big difference talking to someone who understands what you’re going through.

“Feeling not quite like yourself, or feeling flat, worried, sad, lost, low or anxious is all very common after a diagnosis so reach out if you need to chat.

“In addition, the nursing team can help you manage other less commonly talked about issues like sleep problems and fatigue, and provide useful information around weight gain and exercise.”

Once you’ve spoken with a telenurse they can link you with a Prostate Cancer Specialist Nurse in your region if you haven’t already been connected, or arrange to give you a follow up call the following week if you’d like one.

Our Telenurses are available Monday to Friday, 9am to 5pm, with opening hours extended to 8pm AEDT each Wednesday. If you call us outside of these hours, simply leave a message and we’ll return your call.

The number to call is 1800 22 00 99. Remember to let your loved ones know they can call us at any time too.

Call PCFA on 1800 22 00 99.jpg

House Rules

To help keep this community a welcoming, supportive and caring place we have put together a small list of dos and don'ts for you to think about when posting on our forum, research blog or video gallery. For further information please see our  terms and conditions.

Adhere to PCFA’s five core values of Integrity, Optimism, Compassion, Respect and Commitment.

Our online forum is for you to share experiences with others and does not contain specific medical, counselling or legal advice.  If you require professional advice specific to your individual circumstances we encourage you to see a medical professional, legal professional or counsellor.

No commercial or promotional activity. While members may share information about resources they have found helpful, the PCFA Online Community forum should not be used for the promotion of goods and services. This includes commercial entities passing themselves off as individuals and people who frequently post links to external health professionals or other services.

Be kind to each other - many people using the community are going through a difficult time. A few kind words can go a long way. Please welcome new posters – it can be very nerve-wracking to post on the forum for the first time.

If you or someone you know is suffering from mental health issues, such as depression or anxiety, we encourage you to seek assistance and contact Beyond Blue Tel:1300 224 636 or Lifeline Tel:13 11 14

Speak your mind freely, but please be sensitive to the feelings and experiences of others - you might not always agree, but you can agree to disagree in a peaceful manner.

Don't use offensive language -if a user is found to be using offensive language during their conversations the moderators reserve the right to edit the thread, without warning.

Don't use all capital letters in your posts - it's considered ‘shouting' online and it makes posts difficult to read.

Give each other the benefit of the doubt - please remember that it is all too easy for the tone and meaning of posts to be misinterpreted. Think carefully before replying to a discussion. it It is important to remember that things written rather than said can feel much stronger, so please bear this in mind when reading other people's messages.

Please respect the moderators - their job is to keep the forum safe and constructive so that everybody gets to have his or her fair say.

Stay on topic - try to focus on the original topic. In particular, don't change subject in the middle of an existing thread - just start a new thread.

Read what's already on the forum before posting - you may be repeating what others have already said or asked.

We want PCFA's Online Community to be a secure and helpful environment for all of the community. So please remember that by using PCFA's Online Community you are agreeing to follow our terms and conditions.