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Prostate Cancer Specialist Telenursing Service

Chris_McNamara
Community Manager
Community Manager
0 0 158

 

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Prostate Cancer Specialist Telenursing Service

If your life has been impacted by prostate cancer, our Specialist Telenursing Service is available to help.

When you call, you'll be connected to a Prostate Cancer Specialist Nurse who can:

  • provide clear and consistent evidenced based information and resources about all aspects of prostate cancer.
  • help you to understanding your diagnosis, treatment options and ways you can manage side effects.
  • provide you with support to make decisions about your health.
  • offer relevant practical and emotional support tailored to your prostate cancer needs.
  • link you with local support networks including Prostate Cancer Support Groups and locally based Prostate Cancer Specialist Nurses.

Connecting with a PCFA Specialist Telenurse is easy, phone free call 1800 22 00 99.

Alternatively, you can fill out our online enquiry form to request a callback, ask a question, or access resources.

If you prefer email, write to telenurse@pcfa.org.au.

Our Prostate Cancer Specialist Telenursing Service is proudly supported by Dry July. To donate towards the service, click here.

Access

  • If you have a hearing or speech impairment, call the National Relay Service on 1800 555 677 and ask to be transferred to PCFA's Telenursing Service at 1800 22 00 99.
  • If English is not your main language and you need an interpreter, call TIS National on 131 450 and ask to be transferred to PCFA's Telenursing Service at 1800 22 00 99.

Operating hours

Monday, Tuesday, Thursday, Friday 9am-5pm (AEST)

Wednesday 10am-8pm (AEST)

During busy times

There may be times when a Prostate Cancer Telenurse is unable to take your call. If this is the case, there is an option to record a message and have your call returned either by the next available Telenurse or at a time more suitable to you. We'll ensure every effort is made to respond to your calls and emails within one business day of your request during our hours of operation.

Feedback

We value your feedback highly. At the end of your call you may be asked to do a short survey to help us understand the effectiveness of our services. If you'd like to provide additional feedback, please email us via feedback@pcfa.org.au

Privacy

We value your privacy. Our privacy policy is available here https://www.pcfa.org.au/privacy-policy/.

Contact enquiry form here with opt-in for communications from PCFA and must tick privacy policy understanding.

 

Click here to find out more and access the service via the TeleNursing Website

You can view the media release here! 

 

House Rules

To help keep this community a welcoming, supportive and caring place we have put together a small list of dos and don'ts for you to think about when posting on our forum, research blog or video gallery.

For further information please see our terms and conditions, and to contact the Online Community team please email onlinecommunity@pcfa.org.au or call 1800 22 00 99.

Adhere to PCFA’s five core values of Integrity, Optimism, Compassion, Respect and Commitment.

Our online forum is for you to share experiences with others and does not contain specific medical, counselling or legal advice.  If you require professional advice specific to your individual circumstances we encourage you to see a medical professional, legal professional or counsellor.

No commercial or promotional activity. While members may share information about resources they have found helpful, the PCFA Online Community forum should not be used for the promotion of goods and services. This includes commercial entities passing themselves off as individuals and people who frequently post links to external health professionals or other services.

Be kind to each other - many people using the community are going through a difficult time. A few kind words can go a long way. Please welcome new posters – it can be very nerve-wracking to post on the forum for the first time.

If you or someone you know is suffering from mental health issues, such as depression or anxiety, we encourage you to seek assistance and contact Beyond Blue Tel:1300 224 636 or Lifeline Tel:13 11 14

Speak your mind freely, but please be sensitive to the feelings and experiences of others - you might not always agree, but you can agree to disagree in a peaceful manner.

Don't use offensive language -if a user is found to be using offensive language during their conversations the moderators reserve the right to edit the thread, without warning.

Don't use all capital letters in your posts - it's considered ‘shouting' online and it makes posts difficult to read.

Give each other the benefit of the doubt - please remember that it is all too easy for the tone and meaning of posts to be misinterpreted. Think carefully before replying to a discussion. it It is important to remember that things written rather than said can feel much stronger, so please bear this in mind when reading other people's messages.

Please respect the moderators - their job is to keep the forum safe and constructive so that everybody gets to have his or her fair say.

Stay on topic - try to focus on the original topic. In particular, don't change subject in the middle of an existing thread - just start a new thread.

Read what's already on the forum before posting - you may be repeating what others have already said or asked.

We want PCFA's Online Community to be a secure and helpful environment for all of the community. So please remember that by using PCFA's Online Community you are agreeing to follow our terms and conditions.